Customer feedback survey template
The customer feedback survey is tailored to accumulate customer reviews and feedback, focusing on their overall satisfaction, quality of products or services, customer service, price, and perceived value of a company.
It also measures the likelihood of customers recommending the company to others, providing a comprehensive understanding of customer sentiment.
Template tags
Customer feedback survey
Example questions
Personal Information
General Satisfaction
(1 being extremely unsatisfied, 10 being extremely satisfied)
Product/Service Quality
(1 being extremely unsatisfied, 10 being extremely satisfied)
Customer Service
(1 being extremely unsatisfied, 10 being extremely satisfied)
Price and Value
Recommendation
Additional Feedback
Customer Feedback Survey Template Builder
LimeSurvey's customer feedback survey builder allows you to gather valuable feedback from your customers, so you can improve your products and services, enhance customer satisfaction, and build a stronger brand reputation.
- Easy and simple to use
- Statistics
- Questionnaire templates
- GDPR compliance
- So much more…